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Sign in to AslDrop and connect your store. You’re sent to eBay’s own sign-in page — AslDrop never sees your eBay password, only a connection eBay lets you…

Listings you made with another tool show up by themselves under the Unknown Listings filter on the Listings page once your store is connected.

You pick the plan you actually intend to use and trial it for 7 days — any tier up to Ultra (10,000 listings), with every feature switched on, including…

Connect the Amazon account you want to buy with on the Fulfillment page.; Open Settings → Auto Ordering and switch Auto Ordering on.; Choose your order…

Auto Order buys from your own Amazon account, so it signs in the way you do: with your password, a code from Amazon’s 2-step verification, and a passkey…

You set your markup rules once in Settings. Every listing is priced against those rules, and when the Amazon price changes, your eBay price follows it.

When a recheck finds the product out of stock on Amazon, the listing is paused so you can’t oversell it. It comes back once stock returns.

Yes. Queue a batch and AslDrop works through it in the background. There’s no monthly quota on new listings on any plan — only how many are live at the…

Before a listing goes live, its title and details are checked against keyword and brand block lists you control.

When a buyer pays for an order, Auto Order buys the item on your own Amazon account and ships it to the buyer’s address.

Open the order in AslDrop. “Order on Amazon” buys that single order now — use it to start a stopped order again, or for an order that came in before Auto…

Each Amazon account on the Fulfillment page has its own rules: which of your eBay stores it buys for, and which buyer states.

At checkout Amazon said this item can’t be shipped to the address on the order. This isn’t a fault on your side or ours — it’s Amazon’s rule.

Amazon stopped the order on its own checkout page — for example a per-customer quantity limit, the item being withdrawn, or the price changing at the last…

When we went to buy it, the Amazon listing was out of stock, didn’t have enough for this order, or was only offered by a seller who ships it themselves.

Amazon now costs more, with tax and shipping, than eBay pays you for this sale, so buying it would lose you money.

The eBay listing isn’t linked to an Amazon product, the Amazon page no longer exists, or the link now opens a different item — Amazon sometimes merges or…

eBay lets buyers commit to a purchase and pay later, and we never buy before the buyer has paid.

Something on the Amazon account doing the buying stopped the order: Signed out — often after a password change or a security check.; A security check…

Amazon couldn’t charge the payment method, or a different card was selected than the one set for Auto Order, so we didn’t pay with it.

Auto Order only buys orders that arrive while it’s switched on, and it needs an active Amazon account to buy with.

Something on Amazon’s pages didn’t go as expected — a page loaded slowly, looked different, or the buyer’s address couldn’t be picked — so we stopped…

We may have placed this order on Amazon, but couldn’t confirm the result — for example we lost contact right after pressing “Place your order”, or…

Auto Tracking turns the tracking number on your Amazon order into one your buyer can follow and puts it on the eBay order for you.

Open the order and choose “Add tracking myself”. Enter the tracking number and it’s put on the eBay order. Adding tracking yourself doesn’t use credits.

You can set up template messages that go to the buyer at stages of the order. Each one can be switched on or off, and the order page shows which ones were…

For a buyer message, AslDrop drafts a reply in your store’s voice using the order and product details. Each draft uses 1 AI credit.

Returns & disputes in the side menu lists the returns, item-not-received requests, cancellation requests and eBay cases of the store you’re viewing.

Any product of yours that’s live on eBay through AslDrop — including ones that are temporarily out of stock.

Yes. An upgrade takes effect straight away and you only pay the difference for the days left. A downgrade takes effect when the period you already paid…

No. Auto Order is unlimited on every plan, with no per-order fee and no credit cost. Tracking credits are only used by Auto Tracking, and AI credits only…

Account balance is money you add to AslDrop ahead of time to pay your plan invoices. Top up by card from the Billing page, from $5 to $5,000 at a time.

Every seller has a personal invite link. Copy it from the Refer & earn page and share it with sellers who aren’t on AslDrop yet.

No. You sign in through eBay’s own page, and AslDrop only receives a limited access that you can revoke from your eBay account at any time.

Stores can’t be removed from inside the app. Email support@asldrop.com from your account email and we’ll remove it for you.

Email support@asldrop.com from your account email and we’ll close your account and remove your data.