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Guides for connecting your eBay store, listings and pricing, Auto Order, tracking, messages, billing, and why an order stopped.

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Why an order stopped · 10 / 11On our side

We didn’t get through Amazon’s checkout

Something on Amazon’s pages didn’t go as expected — a page loaded slowly, looked different, or the buyer’s address couldn’t be picked — so we stopped rather than guess. This is on our side, not yours.

What to do

Start the order again from the order page — this usually works. If it stops twice in a row, buy it yourself and link the Amazon order number.

Nothing was bought on Amazon.

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