Buyer Messages · 01 / 02
What are automatic buyer messages?
You can set up template messages that go to the buyer at stages of the order. Each one can be switched on or off, and the order page shows which ones were sent.
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Guides for connecting your eBay store, listings and pricing, Auto Order, tracking, messages, billing, and why an order stopped.
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An order stopped?Here’s what each stop means.
If any check fails, Auto Order stops without buying and the order page tells you why. Every reason has its own guide: what happened, whose side it’s on, and what to do.
Illustrative — example store, products and numbers.
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